CLIVIAMART SALE CONDITIONS

 

A. General information:

  • When your order is received via an e-mail message from our web site, the order is processed and an invoice is issued. The orders are numbered in sequence of receipt, in other words according to a first-come-first-serve basis.
  • The invoice will be e-mailed to you within 1 - 2 days. If you haven’t received any response after 2 days of placing your order, PLEASE enquire by e-mail.
  • Seed items that are sold out will be indicated at the bottom of the invoice.
  • You may add to your order after the invoice has been issued, as long as the additions are done within the month before payment has been made (see paragraph B3 below). Payment due date will be calculated from the initial order date; irrespective of add-ons during the month.
  • Our seed list normally runs for three months (March – May) each year. Harvesting is during June and shipment early July. We will communicate any changes to these dates.

 

B. Requirements for payment and shipping:

Please take note of these requirements before payment is made

Payments

  1. Please indicate shipping requirements before payment is made to ensure correct amount payable.

 

  1. Unless prior arrangements have been made for deviations with payment, orders should be paid within a month (30 days) after invoice has been issued. Payment made in advance shows commitment to the order. Payment should be made to the bank account indicated on the invoice (only for Domestic customers) or for international payments PayPal. E-mail address for Paypal: mdpr@mdpr.co.za   Acc name: Michael Holt.
  1. NB!! Customers should commit themselves to follow through with the order once the invoice has been issued. If not so, please communicate your intentions as early as possible. (Within two weeks from your order.) Large quantities of seeds being reserved and then cancelling the order, is just not an acceptable business practice/ethic. This also deprives other customers of the opportunity to have obtained the seeds that became sold out due to the unnecessary reservation thereof.

 

  1. Note: Orders placed during May (last month of sales) have to be paid by end of May. Our sales close at the end of May and harvesting starts during June. All sales and payments must be finalized end of May.
  1. Use your name or/and invoice number as deposit reference
  2. Let us know when payment was made
  3. You will be informed when payment has been received

 

Shipping of Seeds

  1. Please remember to forward your shipping address. Domestic customers: PLEASE forward the address of your Postnet office and your telephone/cell number where you can be reached to collect the parcel.
  2. No shipping of seeds unless full payment has been received
  1. Foreign customers:    USD40: EMS (full tracking and tracing.)

         USD25: Normal International Registered Mail
Domestic customers: R100 for shipping by Postnet. No other shipping method will be used.

  1. USA customers should forward their Small Seed Lot Permit and “green/yellow” sticker well in advance to prevent delays in shipment
  2. We will notify you when the seeds have been sent with the tracking number and date.

 

AFTER SEEDS HAVE BEEN MAILED, THE BUYER TAKES FULL RESPONSIBILITY.

  1. We would like to know when your parcel has reached you. Please let us know.
  2. If any additional information are needed or if you have any other requirements regarding shipment, please communicate that in advance.

 

Disclaimer:

Although special care is taken during pollination and good quality genetic material is used and thus good quality can be expected; the outcome cannot be guaranteed. We can however confirm that the seeds of each item are those of that item’s berry parent as shown in the picture.

 

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